A firmed order status is a trigger to stop orders before they flow into production to be process.
Firmed status is used to edit orders or review them before releasing to production. Another reason you might want to set to set all orders to firm is during implementation to review orders, or have the ability to cancel them before they are processed.
To set all orders to come into Propago in a firmed status, go to the Customer User group page. Click on the Settings tab and set "Default Order Status" to Firmed.
Note, before orders can be processed, they will need to each be set to Released status in order to complete the workflow through the system to be shipped out.