How can I remove an order from the shipment window when the client cancels the order?

To remove an order from the shipment window go ahead and systematically ship the order and then submit an RMA.  This will allow to inventory to be added back the system and a record of when and why the order was returned.  To submit an RMA, go to the Orders menu, select RMA and fill out the form.  Save the RMA and the inventory will automatically be added back to the system.

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